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Make your voice heard, use the feedback form.

Viapass strives to provide the users of the kilometer charge with the best possible service. That is why we now have  placed a feedback form on our website. If you have complaints about your service provider, about the operation of your On Board Unit, about the distribution of those devices, or about the billing of your rides, you can now pass them on to Viapass through the feedback form. Constructive suggestions are also welcome. You can also go directly to the feedback / complaint form via https://www.viapass.be/en/feedback/. Viapass submits your comments directly to the partners concerned.

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Blocked upgrade OBU’s Satellic: correction measures.

The software upgrade that caused problems with various Satellic OBUs as from April 23 was terminated. Users will not at risk any unjustified fines.

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Kilometer Charge for HGVs: what will change on July 1st 2020 ?

As of July 1st 2020 new tariffs will apply for the Kilometer Charge in Belgium. You can find them here.

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