Viapass strives to provide the users of the kilometer charge with the best possible service. That is why we now have placed a feedback form on our website. If you have complaints about your service provider, about the operation of your On Board Unit, about the distribution of those devices, or about the billing of your rides, you can now pass them on to Viapass through the feedback form. Constructive suggestions are also welcome. You can also go directly to the feedback / complaint form via https://www.viapass.be/en/feedback/. Viapass submits your comments directly to the partners concerned.