You can use this form to provide feedback on service providers of the kilometer charge in the Belgian toll domains, which are supervised and coordinated by Viapass.
Feedback is understood to mean:
Viapass will use your feedback to improve the general services related to the kilometer charge. Complaints are used by Viapass to address the service provider about its operations. Complaints are therefore, by definition, forwarded to your service provider; you can indicate on the form if you do NOT want this.
Viapass is the supervisory authority for toll collection activities in Belgium. If you have a question or a problem with your service provider, please resolve this directly with your service provider using the following contact details:
08 881 449 (from Italy)
+39 055 936 80 01 (from other locations)